Northern Ireland's Leading Health & Social Care Organisation

Annual Survey 2023 | Beverly Lodge

As part of our continuous Improvement Programme at Beverly Lodge, we would like to request your views as to how we provide the care your relative receives. Each year we seek your views both formally and informally through various discussions and meetings throughout the year. The Home Manager and the staff receive the feedback you provide and act where possible upon it.
We would be grateful if you will complete the questionnaire below and return it in the enclosed pre-paid envelope before 8th December 2023. (Unfortunately, surveys received after this date may not be included in survey) Please can you tick the box you feel most suits your views.
PoorFairGoodVery GoodExcellent
Public Areas
Residents Bedrooms
Ensuites (if applicable)
PoorFairGoodVery GoodExcellent
Public Areas
Residents Bedrooms
Assisted W/C Bathrooms
PoorFairGoodVery GoodExcellent
I feel the care my relative receives is:
I feel the communication from staff is:
I feel staff are aware of my relatives needs:
I feel staff are trained to care for my relative:
I am confident my relative is well cared for:
PoorFairGoodVery GoodExcellent
Thank you for taking the time to complete this survey. The results and report will be posted on the noticeboard when completed. A hard copy of results will be provided upon request.
Yours Sincerely, Kerris Jack, Acting Home Manager
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