
Optimum Care 2023 Client Satisfaction Survey Results
Optimum Care 2023 Client Survey Results Optimum Care In July 2023 we invited the clients of Optimum Care to share their feedback on our services.
The COVID 19 pandemic has had a tremendous effect on us all, especially those working in Health and Social Care. A study from Queen Mary University showed that more than a quarter (26%) of healthcare workers were seeking help for mental health support during the pandemic.
With this in mind, the Domestic Care Group wanted to ensure their employees’ mental health is supported as much as possible in their job role. The group now have trained Mental Health First Aiders at the end of the phone for any staff member who needs someone to talk to about their mental health. A Mental Health First Aider is specially trained to spot triggers and signs of mental health issues and reassure and support a person in distress.
HR Manager Lucy McCreery commented, “We are delighted to offer this support to all employees across our group should they need to speak to someone about their mental health. Working in Health & Social Care can be a difficult and demanding role at times, this demand has only increased over the COVID-19 pandemic.” Lucy continued, “We have trained Mental Health First Aiders at the end of the phone available to all our staff.”
During the launch of the Employee Mental Health Support Line, the group participated in the Great Big Purple Picnic raising a total of £500 for Action Mental Health. This was greatly received by the charity with Fundraising and Engagement Co-Ordinator, Samantha Coleman commenting, “…we have smashed last year’s target for the Great Big Purple Picnic, which is so gratefully received, as you can imagine, the need for our services and support is ever-increasing.”
The Domestic Care Group are committed to supporting its employees in every way possible and is continuing to provide resources and support for mental health, financial well-being and physical wellbeing.
Optimum Care 2023 Client Survey Results Optimum Care In July 2023 we invited the clients of Optimum Care to share their feedback on our services.
Our Triple Nomination Triumph at the ihcp Independent Healthcare Awards! Domestic Care Group Abbey View Care Home Team, Optimum Care Rapid Response Team and Angela
Lesley and Alan show their respect by completing Giant’s Causeway Mighty Hike MD Healthcare Lesley and Alan McKillen completing the Giant’s Causeway Mighty Hike Our
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